プライバシーポリシー

Basic policy

  • Pertaining to the customer's privacy, we, Koga Export Co., Ltd. recognize the importance of personal information, and all officer and employees of us will strive for its protection in compliance with related laws, our internal rules
  • We improve a required internal rules and company's organization in order for us to comply with the laws and regulations applied to protection of private information.
  • We handle personal information within the limited purposes which have been approved by the customer.  Moreover, we do not disclose personal information offered from the customers to third party without the customer's consent or justifiable reason.
  • We manage a customer's personal information appropriately and carefully. Moreover, we prepare safety measures to prevent loss, destruction, alteration and leakage of the personal information.
  • We sincerely handle customer's requirement concerning inquiry and/or disclosure of personal information.

Handling of personal information

1. At time when we receive personal information and use it

When we receive personal information from a customer, we specify the purpose of the use the customer beforehand, and do not use it for other purpose than the specified one. We will report to the customer in advance when we need to use the customer's personal information for the purpose other than those specified to the customer. When the customer disagrees with the new purpose, the customer may refuse to use it by own decision.

2.Disclosure and supply of Personal information to third party

We will not disclose or release the personal information provided by the customer unless otherwise listed below.

  • At the time when the customer has agreed us to do it
  • At the time when it is difficult for us to obtain the customer's consent in spite of its necessity for protection of people's life, the body, or property
  • At the time when we entrust the third party to handle personal information in the range of purposes to use it
  • At the time when we disclose required information to financial sectors at time of payment of goods and service
  • At the time when disclosure of personal information is legally required
  • At the time when enterprise succession is performed by dividing of corporation, a business transfer, and other reasons

3.Inquiry about Personal Information

If the customer requests us to correct, change or stop the personal information that is managed by us, please submit inquiry form after necessary information is filled We take necessary action to prevent leakage of personal information as long as  the customer's identification is confirmed by us.

4.Miscellaneous matters

  • The customer may not provide us with the personal information by own decision when they do not want to do it provided, however, that the we may not provide them with the services to them in case if the customer's personal information is essential.
  • Those whose age is less than 16 yeas old are requested to obtain guardians' consent before when they provide us with personal information. (We would suggest that the elementary schoolchildren and junior high school students well discuss this matter with father, and a mother or an adult respectively.)
  • We may revise this privacy policy and internal rules to protect personal information well in accordance with the change of the related laws and regulations.